Barbados, West Indies, January 1, 2004
- Coast To Coast Membership Resorts announces release of RezExpert Call Center and Online Booking Engine.
January 5, 2004
Tripsetter Centralizes Internet-Based Reservation System for RV Parks
DENVER, Colo. - On January 1, 2004, Coast to Coast Resorts, a network of private and public RV parks and campgrounds, converted to a new reservations system that is intended to revolutionize the outdoor hospitality industry and provide a new way to travel for its nearly 150,000 members. The new system is easy to use and enables Coast to Coast Resorts members to save money when they visit any of the over 300 top-rated private CampResorts in the United States, Canada and Mexico. This is in addition to the nearly 350 affiliated RV parks and campgrounds that are part of the Coast to Coast Good Neighbor Park network.
"With the implementation of the new methods and systems, Coast to Coast, to the best of my knowledge, will have the world's largest and most vibrant real-time online reservations system for the outdoor hospitality industry," says Grant Miller, Coast to Coast Resorts president. "Coast to Coast is re-inventing the industry by providing state-of-the-art systems, better access, greater convenience and higher value for its membership and network of resort affiliate partners."
Tripsetter, Coast to Coast's online reservation system, makes travel planning easier. Members can search online for participating affiliates or Good Neighbor Parks as well as confirm availability and book reservations online. It provides 24-hour access for the resorts and members to manage, reserve, modify and cancel reservations. Members will also have the option to call Coast to Coast Resorts toll free and have a Travel Counselor assist in making their reservations and travel plans.
The Internet-based reservation system allows affiliated resorts to manage every aspect when hosting a Coast to Coast member. CampResorts can use the real time system to check-in and edit arrivals, check-out and edit departures, and also accommodate members when they simply drive-up without a reservation. Tripsetter also gives resorts the capability of accessing and generating a number of valuable system reports to improve operational efficiency.
Replacing the 31-year old system of Camping Cards, Trip Points are a new paperless medium of exchange that makes the system easy to use. Trip Points enable members to pay for their vacation activities in place of Camping Cards. An electronic account of Trip Points will be maintained for each member and be accessible online.
Trip Points can be used for campsites and for rental accommodations like cabins, luxury park models, condominiums or even teepees at many of the locations in the network. "The program makes it easier than ever for members to reserve space at the resort of their choice," said Miller.
"More than the premier reciprocal-use camping system, Coast to Coast Resorts will become the foremost provider of seamless, integrated solutions for the outdoor hospitality industry," continued Miller. In an effort to lead industry growth, Coast to Coast Resorts will develop a network of strategic business partners and alliances that will create new travel and leisure-related products and services while enhancing existing offers to the membership and affiliate network.
For more information about Coast to Coast Resorts go to www.coastresorts.com or call 303-728-2267.
About Coast to Coast Resorts
As North America's leading reciprocal use camping system, Coast to Coast offers vacation opportunities for almost every life style. To belong to Coast to Coast is to be part of an internationally recognized network with a 32-year history and a new outlook for future growth. Since 1972, we have enabled over 1.5 million families to travel safely and economically across the United States and into Canada and Mexico. Nearly 700 fabulous private and public CampResorts offer secure vacation environments with a full complement of amenities like swimming pools, clubhouses, and planned activities for all ages.
Coast to Coast is the facilitator of a network of private membership campresorts that cater to both Outdoor Enthusiasts and Recreational Vehicle owners. Coast also facilitates a system of "Good Neighbor Parks" which are privately owned, public campgrounds that offer access to Coast to Coast members at a tremendous value. Many of the CampResorts also offer rental units for those members who do not own an RV or who just want a change of pace. Coast to Coast membership benefits also include savings on hotels, dining, leisure activities and various attractions at over 75,000 locations throughout North America, a global condominium rental program, cruise savings, Coast Community at www.coastresorts.com, concierge services, a full service travel agency and more.
Contact:
Grant Miller, President/Coast to Coast Resorts
303.728.2267 Grant.Miller@affinitygroup.com
Julie Calzone CEO/President, Calzone & Associates
337.235.2924 ext. 3 jcalzone@calzone.com